Technical Service

Celplast Packaging Systems Ltd

Your Source for Packaging Solutions

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Celplast Packaging Systems (CPS) offers fast and friendly customer service from a group of technicians based around the country to meet your needs. With over 70 years of combined experience, our team of trained experts has the knowledge to get your machine up and running or the right part when you need it. We carry an extensive inventory of standard replacement parts, allowing us to ship many orders within 24 hours.

Celplast Packaging Systems Ltd Service Group Offers:

Ÿ Same-day service 8am-5pm (depending on technician availability).
Ÿ Support for after hours requirements (M-F only 5pm till midnight) additional charges apply for technician visits out of std office hours.
Ÿ Custom training programs tailered to meet your needs on site or at our facility in Toronto.
Ÿ Machine ugrades and modifications at our facility in Toronto.
Ÿ Same-day delivery on stock spare parts (for a nominal charge).
Ÿ Next-day delivery on rush manufactured spare parts.
Ÿ Courteous and professional staff to answer technical/parts related questions.
Ÿ Weekend and holiday visits by appointment only (subject to additional charges).
Ÿ Visa and MasterCard accepted.

STANDARD HOURS OF OPERATION
8AM to 5PM (Eastern Time) Monday through Friday
TELEPHONE: (416) 644-3449

OUT OF STANDARD HOURS OPERATION (OFF HOURS)
5PM to 12MIDNIGHT (Eastern Time) Monday through Friday
TELEPHONE: (416) 644-3449

During off-hours, phone support is complimentary for our consumable customers but premium charges apply for site visits.

Technical Service & Parts